Ace Series Office Chair

52 reviews
$219.99 $299.99
The MotionGrey office series chair offers a sophisticated ergonomic design that instantly responds to your body, movement, and posture to provide a natural balance with overall support. The breathable and temperature-neutral engineered leather is designed to fit and adjust to the human form. Conforming to the body's movements, the Motion series office chair provides an even balance between pressure distribution and natural ergonomic alignment of the spine.

Ace Series Office Chair

Color * black
Qty
  • 4 Directional Armrest
  • Full Recline
  • Free
    Shipping
  • Warehouses in Ontario
$219.99
Color * black

Features

  • Newly designed backrest allows the use of the adjustable and removable lumbar pillow
  • Adjustable armrest with a wide range of width and height adjustments (up/down)
  • Backrest reclines up to 180°
  • Armrest relieves prolonged stress on the arms
  • PU coated wheel casters allows smooth gliding action on all types of surfaces
  • Chair MaterialPU Leather
  • MechanismLeaning Backrest, tilt tension control
  • CasterSwivel
  • Seat Width38.5 cm
  • Seat Length(with top)53 cm
  • Backrest Width46 cm
  • Backrest Length85 cm

Warranty

How long is the warranty?

1 Year warranty from date of purchase.

What does the warranty cover?

Our Warranty covers all mechanical components. This includes:  

Gas lift cylinder: Part that allows the chair to raise and lower

Tilt-lock mechanism: Part that allows the chair to tilt backward

Recliner function: Part that allows the backrest to rotate

4D Armrest: Part that allows multi-directional adjustment for the armrest

As a general policy, if there are any problems shortly after purchase, we cover shipping and the part free of charge. If a period of time has passed and a problem occurs, the customer covers shipping and we provide the part free of charge. For instructions on how to replace each part, you can visit our replacement information form or reach out to our team.

What does the warranty not cover and what can I do if a problem occurs?

The warranty does not cover general wear and tear. Over a period of years of usage, depending on a variety of factors such as how the chair was used, what cleaning chemicals are used on the PU leather/Mesh material, and the amount of sunlight exposure on the chair on a daily basis, it is possible for the chair leather to start wrinkling or potentially cracking over an extended period. If this happens, you can purchase specific parts such as Backrest or Seat base from our company provided we have these parts in stock.

Returns

Our general return policy is 14 days. A restocking fee may apply if the unit is opened. Return shipping is covered by the customer. We want to work our best to resolve any questions or concerns you may have if you are not completely satisfied. To understand more of our refund and return policy please go to our Returns/Exchanges page.

Exchanges

We currently do not offer for sale any 'refurbished' items. As a result, we do not generally accept exchanges. Our policy is to ship out parts as needed to directly solve the root issue, save shipping costs, and save our customer's time from disassembling and reassembling their chair.

Installation

Designed with the customer in mind, installation
is simple and quick. No extra tools are necessary

  • Setup Time Roughly 30 minutes
  • Tools Required None, all tools included in provided screw box
  • Recommended 1 Person can build. 2 People is Recommended
  • Chair Weight Approximately 20 kg / 44 lb

Frequently Asked Questions

Below are questions on the product. For more FAQs, visit LINK

Where does this product ship from? How long does it take to arrive?

This product ships out from Richmond Hill, Ontario. Within the East Coast, shipping usually takes 1-5 Business days. Shipping to the West Coast usually takes 5-9 Business days. With our Express service, the product can also reach the West Coast within 1-3 Business days in most cases. If the product is out of stock, we will also offer it as a Pre-Order with the estimated Ship out date stated in the Product Listing or Title.

How long does assembly take?

Assembly usually takes about 30 minutes. Certain steps such as attaching the backrest onto the seat base is much easier done with two people, as one person can hold onto the backrest securely while the second person attaches the screws.

Is the lumbar pillow removable?

Yes, the lumbar pillow is removable just by simply unclipping the straps.

How to adjust the headrest?

Yes, the headrest is removable simply by taking it off from the top portion of the chair.

Does the armrest swivel?

Yes, the armrest are 4 directional therefore it can move adjust up or down, left or right, forward or backward and it can rotate inwards or outwards.

How do you disassemble this product?

Detailed Video here:

How do you remove the piston from the star base?

Use may use a hammer to force the piston out from the piston. Detailed Video here:

How do you remove the piston from the mechanism?

There are 3 options for removing the pistons from the mechanism.

1. You may use a wrench to twist out the piston from the mechanism. Detailed video here:

2. You may use a hammer to force the piston out from the mechanism or force the piston from a hard surface to push it out. Detailed video here:

3. Piston removal tool/replacement kit is available for purchase in the follow link:

Customer Reviews

See all the love we get from our customers.

Customer Reviews
4.6 Based on 52 Reviews
Write a Review

Thank you for submitting a review!

Your input is very much appreciated. Share it with your friends so they can enjoy it too!

Filter Reviews:
HG
01/26/2021
Henrique G.
CA CA
Gaming chair

The chair is very comfortable and very easy to assemble. The only problem is that the leather has a very strong smell and don't go out easily. It needs a few days under the sun to remove the smell... And during the winter this is not possible.

RD
01/25/2021
Rossana D.
CA CA
Solid chair.

Assembly was straight forward, I was actually really surprised that I received it the next day. Construction is pretty solid, not flimsy, and it’s comfortable. The large recline is really nice too

AM
01/24/2021
Adam M.
CA CA
Acer Series Chair

Great and very comfortable and shipping was great. Very pleased with the item!

You have successfully subscribed!
This email has been registered